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There are three indisputable facts when it comes to providing coaching and training to managers and employees: We know that about half of the training is wasted, we just don’t know which half We find it hard to justify using an external resource, mainly due to us not wanting to admit we can’t do it ourselves There is not an obvious direct correlation between the benefits received and the cost....

I recently read an article by Alec Bashinsky (Head of People & Performance, Deloitte, Australia) regarding Deloitte banning performance reviews. My first thought is that this is a classic case of throwing out the baby with the bath water until I read further that they are actually not banning performance reviews, they are in fact replacing yearly structured reviews with “…a more informal, continuous appraisal and performance feedback”. Which then....

1. Establish Clear Goals Before implementing a 360 degree leadership development program, it is imperative that the management team first agree on the purpose of the program including expectations, timelines, measurements to be used and a process to ensure accountability for ongoing development (i.e. development of Leadership Action Plans). 2. Do not rely on Generic Surveys There are many 360 degree surveys available but one of the dangers when using....

It is not because they always want to know WHO was responsible for an action, it is because they both think they have a continuous natural 360° vision of their world; but in actual fact they don’t. We have all seen videos of owls turning their heads 180 degrees to the left and 180 degrees to the right. But this does not mean they can swivel their head 360 degrees,....